FAQ
What is the return policy?
We accept returns within 30 days of purchase. Items must be unused, in their original condition, and in the original packaging. To initiate a return, please contact our customer service team with your order number. Refunds will be processed once the returned items are received and inspected.
How long does shipping take?
Orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination. You will receive a tracking number once your order has shipped.
Do you offer gift cards?
We currently do not offer gift cards, but we’re working on it! Stay tuned as we’ll be launching gift cards in the near future. We’ll make sure to notify you once they are available for purchase.
Once an order is placed, we begin processing it immediately to ensure a fast delivery. Unfortunately, this means we’re unable to change or cancel orders once they’ve been confirmed. If you notice an error in your order, please contact us as soon as possible, and we’ll do our best to assist you.
We are currently only offering shipping within the Philippines. International shipping will be available in the future, and we’ll notify our customers once that service is launched.